English translation for "heskett"
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- 埃斯克特
赫斯克特
- Example Sentences:
| 1. | Thus , neither the value chain based on manufactures founded by poter , nor the service - profit chain built by heskett and others , fit for retail management , but the synthetic value chain which is introduced in detail in this paper 因此零售业价值链既不能简单套用波特的产业价值链,也不能完全照搬海斯凯特等人的服务利润链,而是集成二者的复合价值链。 | | 2. | Lots of famous organizations began to realize that the groups , especially the service organizations , should focus on how to satisfy the needs of the internal employees and the needs of external customers . in 1994 , james heskett and his colleagues , professors of harvard business college , proposed the service profit chain model under the analysis of many successful organizations 本文以服务利润链理论为基础,以我国服务企业? ?青岛某连锁药店为例,实证检验了服务利润链中外部构件和企业经济绩效之间存在的关系,即顾客满意与顾客忠诚,顾客忠诚与企业经济绩效之间的关系。 | | 3. | According to the principle of service profit chain model and the gap model of service quality , the paper advances three main hypotheses : a ) hypotheses 1 : the internal service quality has great influence on the employee satisfaction ; b ) hypotheses ! : the internal service quality has great influence on the employee loyalty ; c ) hypotheses3 : the employee satisfaction has great influence on the employee loyalty 本论文以heskett等学者提出的“服务利润链”概念模型为线索,结合parasuranman等学者的服务质量差距模型( gap模型) ,笔者提出了三个主要假设:假设一、内部服务质量的整体水平对整体员工满意度有着显著影响;假设二、内部服务质量的整体水平对员工忠诚度有着显著影响;假设三、员工满意度对员工忠诚度有显著影响。 | | 4. | For filling this vacancy in theoretical study field , i choose , a research on the customer satisfaction ( cs ) in the financial service - profit chain ( fspc ) , as my thesis topic . the thesis attempts to apply the general ideas of the sendee - profit chain ( james l . heskett , w . earl sasser , & leonard a . schlesinger , 1994 , 1997 ) to build the fspc . as the key factor in the fspc , the cs attracts my attention 为填补我国管理研究领域的这一空白,给国内金融企业的管理实践提供理论参考,本论文借鉴西方服务管理理论的新前沿? ?服务利润链理论的基本思想,构建了金融服务利润链,并采用定性与定量相结合的分析方法,在理论和实证上研究了“链”的核心要素? ?顾客满意度。 |
- Similar Words:
- "heskeith alexander" English translation, "heskel" English translation, "hesker" English translation, "heskestad" English translation, "hesketh" English translation, "heskia" English translation, "heskiel" English translation, "heskin" English translation, "hesko" English translation, "hesky" English translation
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