Continue to extend the customer service improvement ( csi ) project introduced since september 1996 继续推广自一九九六年九月起推行的改进顾客服务计划。
3.
The training programme is part of a customer service project aimed at nurturing a customer - oriented culture 这些训练课程是顾客服务计划的一部分,目的是建立以客为本的文化。
4.
We conduct annual customer satisfaction surveys to gauge customers opinion on those service centres which have implemented the csi project 我们每年均会进行顾客满意程度调查,以衡量顾客对于已推行改进顾客服务计划的服务中心的意见。