An automatic knowledge database - based email classification system 这就是所谓的网络礼仪
2.
They won ' t answer all your netiquette questions . but they should give you some basic principles to use in solving your own netiquette dilemmas 他们并不能解决所有网络理解问题。但他们应该为你提供了一些处理网络礼仪困境的基本原则。