| 1. | Is the procedure to manage customer complaints established 是否建立客户投诉处理系统? |
| 2. | Application of pdca circulation in disposal of medical complaints 循环在医疗投诉处理中的应用 |
| 3. | Internal complaint handling programme inch programme office of the ombudsman 机构内部投诉处理计划 |
| 4. | Complaints committee electoral affairs commission 投诉处理会 |
| 5. | Internal complaint handling procedures can be requested by contacting our 内部投诉处理程序可以通过联系我们的 |
| 6. | Guidelines for complaints handling 投诉处理指南 |
| 7. | Handling of customer complaint 客户投诉处理 |
| 8. | Deal with readers ' complaination properly and promote readers ' satisfacftion degrees 从读者投诉处理谈提升图书馆读者满意度 |
| 9. | Quality management - customer satisfaction - guidelines for complaints handling in organizations 质量管理.客户满意度.组织对投诉处理指南 |
| 10. | Existing supplier audit and performance review , handling complaint of supplier quality issues 现有供应商的审核和考评,质量问题投诉处理。 |