| 1. | We have no machinery for dealing with complaints
我们没有处理投诉的机构。 |
| 2. | Supervisory policy manual - complaint handling procedures
监管政策手册-处理投诉的程序 |
| 3. | Supervisory policy manual : module ic - 4 complaint handling procedures
监管政策手册： ic - 4处理投诉的程序 |
| 4. | How we will handle your complaint
金管局会如何处理投诉 |
| 5. | Procedures for handling complaints
处理投诉的程序 |
| 6. | Supervisory policy manual ic - 4 : complaint handling procedures under consultation
监管政策手册ic - 4 :处理投诉的程序正进行谘询 |
| 7. | Launch a " nationwide service hotline " to provide consultancy and handle complaints
设立“全国服务热线” ，接受咨询及处理投诉 |
| 8. | E complaint handling
E处理投诉 |
| 9. | Besides handling complaints , the pco also proactively conducts compliance checks
除了处理投诉，公署亦会主动展开循规查察行动。 |
| 10. | Ais should investigate and deal with complaints in a fair , thorough and prompt manner
认可机构应以公平及彻底的态度迅速调查及处理投诉。 |
