Advocate in controller implement a system strictly already , master a principle , want to execute riant management again 在治理者中提倡既严格执行制度,把握原则,又要实行微笑治理。
2.
The smile of controller still conduces to the service part consciousness that trains employee , remind employee to provide riant service to guest at any time ; controller smile reveals his to employee again understanding , good - tempered with appreciative inner world 治理者的微笑还有助于培养员工的服务角色意识,随时提醒员工对宾客提供微笑服务;治理者微笑又向员工展示其理解、宽容和感激的内心世界。
3.
The feeling that the smile of controller is pair of employee is transmitted , employee is invigorated , can give a guest the service that changes with feeling , the satisfaction to hotel service spends the guest to rise accordingly necessarily , promoted the confidence of controller and employee again thereby , formed a loop so : riant management - - , the smile serves - - , the satisfaction of guest - - , riant management 治理者的微笑是对员工的感情传输,员工受到鼓舞,便能给客人以感情化的服务,客人对酒店服务的满足度必然相应提高,从而又促进了治理者与员工的信心,这样便形成了一个循环:微笑治理? ? ?微笑服务? ? ?宾客的满足? ? ?微笑治理。