客户服务系统 meaning in English
customer service system
mcss
Examples
- Call center is a client - serving system in which users use self - help services . this system provides a link between enterprise and the clients , therefore activating the information service market and offering infinite opportunities to companies
呼叫中心是用户使用自助式服务的客户服务系统，它使企业与客户之间架起一座连接的桥梁，从而激活了信息服务市场，为企业创造了无限商机。 - The former is implemented through taking out business functions of electric power marketing functions . the system includes : customer server system ; operation layer system ; quality management system ; decision - making sustain system
系统功能的设计是根据对电力营销业务进行业务功能抽取来实现的，整个系统分为：营销客户服务系统、营销业务层系统、营销工作质量管理系统和营销管理决策支持系统。 - The technology for the construction of postal logistics distribution centers computer system , and its connections with networks such as postal integration network , 185 postal client server system , and goods flow client system , etc . are researched in more detail . finally , the network and its information safety strategy , economically feasibility are analyzed , and the construct methods for the efficient computer network flat are developed
论文还重点研究了邮政物流配送中心（ logisticsdistributioncenters ）计算机系统的技术架构，邮政物流配送中心计算机系统与外部网络（包括邮政综合网、 185邮政客户服务系统、物流用户计算机系统等）的信息交换方式，分析了网络及其信息安全策略，系统的经济可行性，提出了因地制宜搞好计算机网平台建设的方法。 - Application software is designed and developed by b / s model , adopted general data access or general xml data documents to realize data exchanging ; the application software system consists of three main sections : integrated oa , kinds of professional management systems ( such as client service system , billing system ) , knowledge management and determination support system
应用软件以b s模式设计开发，采用通用的数据接口或通用的xml数据文档，实现数据交换，应用软件系统包括了综合办公信息系统、各类专业管理系统(如客户服务系统、营业系统、计费帐务系统等) 、知识管理和决策支持系统三大部分。 - Taking the china rail communications ( crc ) call center as a research background , this thesis probes into focuses such as call center , voice technology and the integration of the two , including basic operation modes and system architecture . on this basis , a practical , open and steady client service system is designed and accomplished
本论文以铁通呼叫中心为研究背景，对呼叫中心、语音技术及其综合应用进行了深入的探讨，给出了呼叫中心的基本工作模式和系统体系结构，并在此基础上设计实现了一个具有实用性、先进性、开放性和稳定性的客户服务系统。