顾客满意级度 meaning in Chinese

csm customer satisfaction measurement

Furthermore , the customer satisfaction measurement is determined according to the theory of consumer psychology
通过对消费心理学的研究对顾客满意级度进行了划分。
This article first studies the current outlook of guangzhou telecom and proves the usefulness and essentialness of customer satisfaction theory . secondly , it analyzes the customer base of guangzhou telecom and introduces the index , degree , and test of customer satisfaction for external and internal customers . finally , based on the three components of customer satisfaction theory , mind satisfaction , behavior satisfaction , and visual satisfaction , it discusses a complete solution on how to implement restructuring and development strategies in guangzhou telecom
本文首先在认真研究了广州电信目前的发展形势后，分析了广州电信导入cs理论的意义和必要性；其次，对广州电信的顾客群进行了分析，并制定了针对外部顾客和内部顾客的顾客满意指标、顾客满意级度和顾客满意测评方法；最后，以cs理论三个组成部分?理念满意、行为满意和视觉满意为基础，研究了一整套适合广州电信改革和发展策略和具体实施方法。