排队机 meaning in Chinese
automatic call distributor
Examples
- Automatic call distribution system acds
排队机自动呼叫分配系统 - Technical requirment and test method for digital queue equipment of pstn
公用电话网数字排队机技术要求及测试方法 - The self - service financial equipment developed by jinque has also been widely used by the many banks in china
金雀公司研发的排队机和金融自助终端也被国内众多的银行广泛采用。 - Cti middleware can realize the call central to the pbx and provide the open interface for the application layer above . so it is the core of all the system . this paper analyses principly the cti middleware from its type , system structure , control to pbx and program to agent etc . the part of business - realizing adopts 3 - tier mode of computer network . that is to import database middleware - a pplication server between client and server . which will solve the problem of communication between the client and database as the server of the agent software . then the thesis discusses the development and realization of business software running at agent . and programs it with visual basic
呼叫中心平台接入采用传统的pbx数字排队机， cti中间件不仅对交换机进行呼叫控制，且为上层的业务应用层提供开放的接口，本文从它的类型、体系结构、对交换铁交换技术与企业级cti智能业务平台开发机控制和对座席端编程等方面进行了原理分析。后台业务实现部分采用了计算机网络的三层模式，在客户端和数据库系统中引入了数据库中间件? ?应用服务器，它作为座席的服务器端，能很好的解决客户机和数据库之间通信管理问题，本文对它进行了设计实现。