交互式语音应答 meaning in Chinese
ivr interactive voice response
Examples
- Ivr interactive voice response
交互式语音应答 - Interactive voice response
交互式语音应答 - Originally , voice applications meant dealing with your bank or credit card company over the telephone by responding to commands , such as " please press or say one . " these interactive voice response systems evolved over time from one word or discrete digit recognition systems to allow a few basic commands , such as " please say , operator " or " call mom . " you also might think of a voice application , such as ibm viavoice , which is a general - purpose computer dictation system
起初,语音应用程序主要是用来通过响应“请按一或说一”之类的命令通过电话与银行或信用卡公司进行交互。随着时间的推移,这些交互式语音应答( interactive voice response , ivr )系统已经从一个词或离散的数字识别系统发展为允许几个基本的命令,比如“请说操作员”或“打电话给妈妈” 。您可能还会想到一个语音应用程序,比如ibm viavoice ,它是一个通用的计算机听写系统( computer dictation system ) 。 - In order to meet the requirements of various clients and practical applications , this thesis gives in great details the related key technologies of call center , such as cti technology , ivr ( interactive voice response ) technology , voice technology and so on . crm ( customer relationship management ) and web technology are also discussed in - depth by taking into account the client relationship management
为使本系统更加适合于铁路客户和电信客户的实际需求,针对呼叫中心的实际应用,本文详细地设计了呼叫中心相关关键技术: cti技术、 ivr交互式语音应答技术、语音技术等,并在此基础上结合客户关系管理crm和web等技术进行了深入的探讨。