epcc meaning in Chinese
爱丁堡并行计算中心
Examples
- The thesis sets up the mode and the frame for call centers in electric power industry , then builds epcc which is worthy of putting into using , epcc integrates last information disposing technologies such as speech synthesize , speech recognize , interactive voice response , internet technologies and database technologies , epcc has fine market prospect , because it has friendly user interface , it is open for updating and advanced as well as stabile
本文提出了电力呼叫中心的模式和体系，并基于此建立了一套较为完整的、具有相当实用性的呼叫中心，该呼叫中心整合了语音合成和识别技术、自动语音交互技术、 internet网络技术、数据库技术等前沿信息处理技术，具有先进、开放、友好和稳定可靠等特点，具有较广阔的市场前景。 - The thesis makes researches on technologies of call centers , voice disposing technologies and the synthetic application of these technologies . with setting up a call center which is called epcc ( electric power call center ) in a electric power company , the thesis describes pivotal technologies in call centers , such as voice disposing technologies > , crm ( customer relationship management ) and web technologies , the thesis represents standard schemes and standard frames of call centers , and the thesis describes pivotal technologies in voice disposing procedures , such as speech synthesize and speech recognize , and the thesis describes voice disposing technology " s applications in call centers that are called ivr ( interactive voice response ) systems , then the thesis discusses the acd ( auto call distribution ) program in epcc
本论文通过建立呼叫中心的一个实例(电力呼叫中心) ，对呼叫中心、语音技术及其综合应用进行了较为深入的研究。通过呼叫中心的电力应用，较详细地论述了呼叫中心的关键技术：语音技术、客户关系管理crm和web技术等；较深入地阐述了呼叫中心的典型方案和典型结构；较详细地论述了语音信号处理技术的关键技术：语音合成技术及语音识别技术：深入讨论了语音技术在呼叫中心的具体应用- - - ivr系统及其关键技术；较详细地讨论了电力呼叫中心中所采用的acd算法，并基于acd算法完善了呼叫中心的表现形式。