银行查帐 meaning in English

bank audit

I went to bank to check and find that sample fees not reach to my account , the emplyee of bank told me that it needs 3 days to reach , i will closely contact you with few days , ple await patiently . we will send you the samples as soon as your sample fees arrived
我上午去银行查帐后,发现样品费还没有进入我帐号.银行的工作人员说需要3到5天的时间才可以进帐.我将在这几天内和你紧密联系,请耐心等待,一旦样品费到帐,我们将立刻发送样品