计算机集成电话 meaning in English
computer-integrated telephony
Examples
- In a traditional call center users can know about information corresponding to products and services through technologies of ivr ( interactive voice response ) and cti ( computer - telephone integration )
传统呼叫中心系统通过交互式语音响应( ivr )和计算机集成电话( cti )技术，使客户能够方便地了解相应的产品和服务。