维修分队 meaning in English

maintenance division

The result indicated : ( 1 ) the interaction of the service quality and the organizational performance of overhaul shop and customers ' satisfaction had significant difference ; " reliability " , " assurance " , " empathy " , " responsiveness " really has influence to the customers ' satisfaction ; ( 2 ) in service quality construct , the customers to think the " responsiveness " is an most important factor ; ( 3 ) the different of customers ' military rank has significant difference to the service quality of engine overhaul shop ; ( 4 ) in service quality construct , to enhance " the rate of target completion " to will be able to promote the customers ' satisfaction
探讨修护工厂的服务质量满意度，研究发现： ( 1 )不同的服务质量与组织效能在顾客满意度上具有显着差异；可靠性，保证性、关怀性、回应性对顾客满意度的确有显着影响； ( 2 )在服务质量层面上分析其因素后发现发动机维修分队人员认为回应性最为重要； ( 3 )发动机维修分队人员的会因为军阶高低的不同而对修护工厂所提供的服务质量有显着的不同； ( 4 )在组织效能层面上认为提高目标达成率将可以提升满意度。