用户申告 meaning in English
subscriber complaint
Examples
- The common information they need are various types of job standards , operation regulations and working data . operators need telephone number list , formulated vocabulary , problem process program , while technicians need the working status information of the equipment ( normal , abnormal , busy , idle ) , exception handles , routine maintenance procedures and the equipment configure data . the users of controlling layer are directors in charge of administration or technology who concerned with the operation of ccs
他们所需的信息主要有:各类工作标准、操作规程、业务资料，如话务员需要电话号码簿、接转规范用语、疑难问题处理程序及案例;纠察员需要话务员接续过程录音、用户申告内容和纠察评分标准;技术员需要设备工作状态(正常、异常、繁忙、空闲)信息、故障处理程序、例行维护程序、设备配置资料;受训人员需要训练课程计划、教学课件等。 - The service system of local accounting includes eight aspects as follows : collecting management , accounting management , account management , statistics inquiring management , material management , customer suing treatment , checking and system management . collecting and accounting management are two important functional modes for the accounting system
计费帐务系统从功能上划分为采集管理、计费管理、帐务管理、统计查询管理、资料管理、用户申告处理、审核校验、系统管理；采集和计费是本地计费帐务系统重要的两个方面。