投诉与举报 meaning in English

complain

The design is based on the business processing of fujian maritime administrator ( msa ) , framed on a call center based on telelink cti link platform , developed with vb , using sybase database . the design enables such business functionality as vocal query of laws , rules and polices relevant with marine affairs and complaining and reporting of irregularities and breach of law
该设计是以福建海事局的业务处理为基础，采用基于telelinkctilink平台开发的呼叫中心，以vb为开发工具，选择sybase为数据库，实现海事局有关法律、法规及相关政策的语音查询、违法违规投诉与举报等业务功能。