人的方面 meaning in English

human dimension

They ' re both good , and both have their attractive aspects
他们都很好，都有他们吸引人的方面。
The measures taken by the museum to improve the quality of overall service focus on aspects such as people , human affairs , objects , location and time : 1 . in the aspect of people , trainings such as basic greetings , service procedure management , negotiation skills and etc shall be implemented ; 2 . as to human affairs , we shall plan activities such as smile 99 event , proper greeting of telephone conversation which will improve the service quality ; 3 . the aspect of objects refer to all kinds of exhibitions , events of scientific education , hardware and software facilities and etc ; 4 . the last aspect is time and location which reminds us to consistently optimize the museum ' s quality service
本馆在提升整体服务的措施，包括人、事、物、地、时几个面向，意涵分别如下： (一)在人的方面：包括礼仪训练、服务流程管理、谈判技巧等； (二)在事的方面：筹划推动各项服务的相关活动，例如微笑九九运动、电话礼貌运动等； (三)在物的方面：指的是展示、科教活动、软硬体设施等； (四)时及地的方面：则为随时随地均可呈现服务的精神。