业务量预测 meaning in English

traffic forecast

Increasing the accuracy of your forecasts and schedules can save you tens of thousands of dollars , month after month
通过改善你的业务量预测和排班的准确性，你的呼叫中心可以每月节省成千上万的成本支出！
This innovative seminar was developed to meet the unique needs of those responsible for workforce planning and management in the call center
本课程是专门针对呼叫中心中负责业务量预测及排班管理人员所开发的。